Order & Account

  • Select the product: Once you find the product you want to purchase, click on it to view the product details page. choose options  If the product has different variations or options (e.g., size, color, quantity), select the appropriate choices according to your preferences.
  • Click on the “Add to Cart”  Button and then review your cart after adding the item to your cart, you will usually be redirected to the shopping cart page. proceed to checkout: 

  • From there, you can either log into you existing Pvcadharcard account or simply continue as a ‘New User’ and create one.

  • Select shipping method: Choose the preferred shipping method if multiple options are available. choose payment method select the payment method to confirm and ‘ Place Order ‘ 

 
  • Once you successfully place your order, you will receive a confirmation email with details of your order information like payment and your order ID.
  • Once you successfully place your order, you will receive a confirmation email with details of your order information like payment and your order ID.
  • We have tied up with several reputed courier companies, so your orders will be delivered right to your doorstep within 4-7 business days depending on where you live. 
  • All orders come in fully sealed packages to make sure that all your goods reach you in very good condition
  • As a first step of this proccess, kindly check your bank account to ensure if your account has been debited. If your account has been debited after a payment failure, it is normally rolled back by banks within 10 business days.
  • For any other assistance/ issues you can write to us at help@pvcadharcard.in or call us on our helpline, and we’ll help sort things out.
  • You’ve placed an order for your products and cannot wait for them to arrive. We know the feeling! To find out when your order is arriving, you need to first log in to your account. Click on the icon to the left of the cart (located on the top right corner) and enter your details.
  • Click on Orders to see the status of your current order (as well as your order history). You can also simply click on ‘Track Order’ on the top right, type in your order ID, and check your order status. 
  • After your order has been successfully placed, you will immediately receive confirmation and order details via email and SMS. Once your products have been shipped, you will be notified again via email and SMS 
  • In case there is any unusual event or complication that leads to a delay in shipping your order, you will immediately receive an update from our end- with reasons and the revised shipping and delivery timelines.
  • If there are any other delays that come up, or you need the order to be delivered urgently, write to us at help@pvcadharcard.in .

Payments

All Credit Card, Debit Card, and Net Banking transactions are processed over a secure encrypted connection.relax and dont worry, your money is safe.

If COD option is not showing, it’s because this facility is unavailable for your postal code. You can either pay by Debit Card, Credit Card, or Net Banking, or you can get the products delivered to an alternate address 

  • We guarantee that there are absolutely no hidden charges associated with our products. The price you see in your order summary is the exact amount you will be paying, with pvcadharcard.in covering any applicable octroi, sales tax, or other charges.
  • Rest assured, there will be no surprises or additional costs beyond what is clearly displayed during the checkout process.

If your payment encounters a failure, please retry while considering the following points:

  • Double-check and confirm the accuracy of the information you have provided, including your account details, billing address, and password (for Net Banking). Additionally, ensure that your internet connection remains stable throughout the process.
  • In the event that your account has been debited despite a payment failure, please note that the amount is typically refunded to your bank account within 10 business days.

For any additional clarification or assistance, please feel free to reach out to us via email at help@pvcadharcard.in. We are here to help resolve any concerns you may have.

Returns & Cancellation

  • Customers can return their order within 2 days after an order has been delivered.
  • It is important to ensure that all items are returned in an unused condition, with all original tags and packaging intact.
  • To request a replacement for your product, please contact us through your pvcadharcard.in account only if the item received was incorrect or damaged. For replacement inquiries, kindly reach out to us via email at pvcadharcardofficial@gmail.com

pvcadharcard.in
Chinchkhed Kinwat Nanded Maharashtra 431805

  • Please make sure your courier costs do not exceed the amount stipulated above. We recommend using ‘Speed Post’ as your courier service. Speed Post is a government of India owned entity and has the most widely distributed postal network in India. Please avoid using Professional Couriers as they are not the most reliable.
  • International orders are not eligible for return & refunds.
  • In the case of defective products, it is not necessary to return them unless specifically instructed by our Customer Care team. If you have received a defective product, please send us the images of the product at pvcadharcardofficial@gmail.com  and our team will assist you accordingly.
  • Please note that orders can only be cancelled within 2 hours after a successful placement, as our products are print-on-demand and may begin processing shortly after. We apologize for any inconvenience caused.
  • If you wish to change or edit your order, kindly contact us at pvcadharcard.in and we will assist you accordingly.
 

Shipping & Tracking

  • In India, the delivery of orders usually takes 1-4 business days in metro cities and 4-7 business days for the rest of the country. However, please note that the actual delivery time may vary based on factors such as the shipping address and other circumstances like public holidays or extreme weather conditions.
  • pvcadharcard.in offers free shipping for all orders above Rs.300 within India. However, a shipping charge of Rs.60 is applicable only for orders below Rs. 300.
  • Once your order has been dispatched from our warehouse, you will be able to track it. We will send you an email and SMS containing a tracking link. Alternatively, you can also track your order by logging into your account on our website. Simply click on ‘Orders’ from the top right corner and then select ‘Track Order’ to access the tracking information.
  • For prepaid orders, if our courier partners are unable to deliver the product and it is returned to us, we will initiate a reshipment once the product is received back at our facility. We kindly request your patience and understanding as we process the reshipment of your order. Rest assured, we will take the necessary steps to ensure that your order reaches you successfully.

Refunds

pvcadharcard.in offers a replacement guarantee solely for damaged or defective products. If you receive a damaged or defective item, please contact us at pvcadharcardofficial@gmail.com within 2 days of receiving your order to request a replacement. We will provide you with a shipping address to return the product, and once we receive it, we will dispatch a replacement promptly.

Please note that we do not facilitate product exchanges for customer errors or incorrect orders.

Additionally, we cannot guarantee that the colors of the product will appear identical to your monitor’s display. The color may appear slightly different due to variations in brightness, contrast, and resolution settings.

It is important to note that returns or exchanges are not applicable if the product is disliked by the customer or if an incorrect product was ordered.

 

 
  • Please note that currently, we do not provide a reverse pickup facility. Therefore, if you need to return a product, you will be responsible for sending it back to our address at your own expense. The shipping charges for the return will be borne by you.
  • If you have made a payment for your order, any refunds will be issued using the same payment method you used during the transaction. Refunds will typically be processed within 10 working days from the date of order cancellation, in accordance with the norms set by the bank or payment gateway.

Miscellaneous

Certainly! We are more than happy to assist with bulk orders and customization requests. Please feel free to send us an email at pvcadharcard.in with the specific details of your order and design requirements. Depending on the quantity of your order, we will strive to offer you a discounted price.

For more information and comprehensive guidelines, kindly refer to our Bulk/Custom Orders page, where you can find detailed information about the process.

Upon registering with us, you will be automatically subscribed to our newsletter. However, if you prefer not to receive our newsletter, you can choose to unsubscribe by clicking on the provided “unsubscribe” link in the email. Please note that we would be disappointed to see you go, but we respect your preferences.

.If you are having trouble remembering your password, we have a solution for you. Just click on the “Forgot Password” option while logging in, and we will send you a password reset link via email. This will allow you to easily reset your password and regain access to your account.

  • We understand that our products make wonderful gifts. However, we regret to inform you that we are unable to fulfill your request to exclude price tags or invoices from the package. This is due to legal and tax requirements that need to be adhered to.
  • Additionally, it is important to keep the tags intact in case the recipient of your gift encounters any issues and wishes to initiate an exchange or return. By maintaining the tags, we can ensure a smooth process for any necessary exchanges or returns. We apologize for any inconvenience caused and appreciate your understanding in this matter.

We understand that you would like to try the product before making a purchase, but unfortunately, we do not offer a try-and-buy option since we are an online-only store. However, we provide a size chart on our product pages that includes body measurements to help you choose the correct size. If you have any further questions or concerns, please don’t hesitate to reach out to us at pvcadharcard.in We are here to assist you.

Once your order has been confirmed and accepted, it is not possible to add more products to the same order. If you wish to purchase additional items, you will need to place a new order separately for those products.